Jump to content
e2p219@gmail.com

Reactivate on a new computer

Recommended Posts

e2p219@gmail.com

Switched to a new computer and trying to activate Nitro Pro (12) on the new machine. Went to deactivate on the old machine first and got a -20:error - Invalid license number error.

Also tried activating on the new machine without deactivating first and had the same issue.

Both copies are version 12.

Share this post


Link to post
Share on other sites
Reymund G.

Hi @e2p219@gmail.com,

Thank you for reaching out to us through our Community Forums!

Please provide the following details so we could further troubleshoot this activation issue.

1. The exact version and build of Nitro Pro installed on the computer. This information can be located under Help tab > About Nitro Pro. 
2. Your serial number.

Kindly send these information through private message (mouse hover to my profile then click the 'Message' link)

Kind regards, 
 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.