David Kelleher 0 Report post Posted July 29, 2020 Some recipients we send docs to for signing can view but can't sign .Can anyone advise . using a premium account, problems since last week Share this post Link to post Share on other sites
David Kelleher 0 Report post Posted July 29, 2020 Urgent Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 29, 2020 Hi @David Kelleher, Thank you for reaching out to us through our Community Forums! Could you please provide your Nitro Pro serial number through private message so could check your account? To send a private message, please click the 'Message' link when you mouse hover my profile. Regarding the Sign issue, are you using the Nitro Sign or the recipients are using Nitro Pro to sign the document? If using Nitro Pro, are they trying to sign using QuickSign or Digital Signature? Kind regards, Share this post Link to post Share on other sites
