Anthony Watson 0 Report post Posted July 29, 2020 I'm trying to re-activate my version of Nitro Pro v12 on my new laptop after the old one died. I've downloaded the trial version but am having trouble entering my serial number. When I've gone to the support page, I can enter my serial number on the first page of the support ticket but when I enter it again to find my licence number it says it's invalid. Any advice would greatly appreciated. Thanks. Share this post Link to post Share on other sites
Anthony Watson 0 Report post Posted July 29, 2020 Hi. I've just re-installed Nitro Pro 9 on my new laptop after my old one died. When I'm coming to activate it, it says my license number is invalid. I've double-checked and the number is definitely the one I was sent in the original email when I bought the system. Any ideas? Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted July 29, 2020 Hi @Anthony Watson, Thank you for reaching out to us through our Community Forums! Could you please provide your Nitro Pro serial number through private message so could on it? To send a private message, please click the 'Message' link when you mouse hover my profile. Kind regards, Share this post Link to post Share on other sites
