Brian DeMilia Posted August 2, 2020 Report Share Posted August 2, 2020 I have a single-user Nitro Pro 12 license, which based on my understanding, allows for one installation on a desktop another installation on a portable device, such as a laptop. I recently purchased a laptop and attempted to active Nitro Pro 12 on that device. It says I have no remaining installations. As I may have reformatted my desktop a couple of times, I then used this page https://licenses.gonitro.com/prd/portal to deactivate previous installations, and then attempted to activate again. I receive the same error, despite that page now showing that I have 2 remaining installations. Could you please advise? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted August 3, 2020 Official Nitronaut Report Share Posted August 3, 2020 Hi @Brian DeMilia, Thank you for reaching out to us through our Community Forums! I have made an adjustment on your Nitro Pro 12 license so you can proceed with the activation. Please try to activate again by going to Help tab > About Nitro Pro > Activate. Kind regards, Link to comment Share on other sites More sharing options...
Brian DeMilia Posted August 3, 2020 Author Report Share Posted August 3, 2020 It worked. Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now