GEORGE CLEM Posted October 26, 2023 Report Share Posted October 26, 2023 I may a mistakely installed NP14 I need to competey to remove this so I can install NP13 Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted October 27, 2023 Official Nitronaut Report Share Posted October 27, 2023 Greetings @GEORGE CLEM Thank you for reaching out through our Community Forums. You can uninstall the application in the Control Panel > Programs and Features of Windows. If this does not work, you may use our Cleanup tool to remove Nitro PDF Pro. Please refer to the link below: https://kb.gonitro.com/knowledgebase#/search/uninstall/000004209 Once uninstalled, you can download the Nitro PDF Pro 13 installer from the following location: https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. Kind regards, Link to comment Share on other sites More sharing options...
GEORGE CLEM Posted October 27, 2023 Author Report Share Posted October 27, 2023 I did try to use the uninstall tool in windows 11, The icon on the desktop remained as well as the folder in programs. I deleted both and could not install NP 13. I than tried to reinstall NP 14, during installation I was informed that I tried to uninstall NP 14 and it completed the uninstall for me. The instalation of NP13 was sucessful. Link to comment Share on other sites More sharing options...
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