Nitro PDF 10 license key not accepted in version 14

[Muhammad Waqar Siddiqui]

Dear Team, 

I  bought the perpetual license in 2015. And i have the 18 digit key. But i changed my laptop now. I tried to activate it on my laptop. Its saying invalid. What shall i do. 

Please i need prompt support as it is hampering my work.  

[Leslie V]

Hello @Muhammad Waqar Siddiqui

Please note, we no longer support Nitro Pro 10. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

To upgrade to version 14, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 14 serial key and installation files.

Please let me know how that goes.
 

[Patrick Lee-Browne]

I bought Nitro Pro 10 about 4 years ago - I have just changed my laptop and have tried to upgrade, but it does not recognise my serial number. Can you help, please?

 

[Leslie V]

Hello @Patrick Lee-Browne

Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. You may refer to our Sunset Policy here: https://www.gonitro.com/nps/product-details/sunset-policy 

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 14, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Please let us know if you need any further assistance.