Pei Ling Lee Posted April 30 Report Share Posted April 30 Dear IT support, Seek assistance with reactivating my copy of Nitro Pro Version 12 using the current license key. Upon attempting to reactivate, I encountered an error message, the details of which are as follows: "The serial number entered does not exist." Your prompt attention to this matter would be greatly appreciated. Please let me know if any additional information is required from my end to resolve this issue. Thank you for your assistance. Link to comment Share on other sites More sharing options...
Pei Ling Lee Posted May 1 Author Report Share Posted May 1 Pls help Link to comment Share on other sites More sharing options...
Official Nitronaut Joseph Capiral Posted May 2 Official Nitronaut Report Share Posted May 2 Hi @Pei Ling Lee Thank you for reaching out to us through our Community Forums I understand that you are having issues activating Nitro PDF Pro 12. To better assist you, can you please provide me with your Serial number so that I can check? Kindly message me directly for the serial number. Thank you. Link to comment Share on other sites More sharing options...
Pei Ling Lee Posted May 5 Author Report Share Posted May 5 Hi Joseph, The serial number had sent to you directly. Please help. Thanks Link to comment Share on other sites More sharing options...
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