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Not receiving a reset password email to end my free trial


Mawutor Nyator

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Mawutor Nyator

Hi all, i downloaded the Nitro Pdf Pro on Tuesday but realized it couldn't help me with what i wanted to do. Since then i have been trying to log in using the forgot password which constantly says it's been sent to my email but i can't find it... Can anyone assist me. My free trial keeps running and i want to stop it. Thank you 

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  • 2 weeks later...
  • Official Nitronaut
Reymund Oyong

Greetings @Mawutor Nyator

Thank you for reaching out through our Community Forums!

Please note that the forgot password link only works on existing and active Nitro Sign accounts. 
To create a Nitro Sign account, you will need to sign up in the Nitro Sign portal located here https://cloud.gonitro.com

Kind regards, 

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