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Unable to Print Anything from Nitro Pro 12 to Multiple Printers


Cheryl Runkel

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Cheryl Runkel

After running a repair, reinstalling, and reinstalling the Nitro Pro PDF 12 Printer Driver, I am still unable to print any Nitro PDFs to any printers added to machine.

All other applications print without issue.

Trying to print specifically to a Kyocera Ecosys M6235cidn.

I notice that after trying to print, the print progress bar flashes, I see the job in the printer's queue, but then Nitro PDF restarts and nothing prints.

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Joseph Capiral

Hi @Cheryl Runkel

Thank you for reaching out to us through our Community Forums.

Please be informed that there is a known issue between Kyocera printers and Nitro PDF Pro 12.

Unfortunately, there is no workaround for the issue, especially since Nitro PDF Pro 12 is no longer being supported.

We recommend upgrading to Nitro PDF Pro 14, the latest version, which does not have that issue.

We apologize for the inconvenience and thank you for understanding.

 

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