Activate Nitro Pro 13 after deactivating old installation

[Jorge Chaler]

Hi, I try to deactivate Nitro Pro in my old computer and it works fine, but I can't activate in the new computer because the activation screen are different and always show me error.

Original activation screen (in spanish)

 

New activation screen (in spanish too)

 

Anyone can help me? thanks.

[Allain Umailin]

Hello @Jorge Chaler,

Thank you for reaching out to us through our Community Forums.

The issue you are receiving is commonly caused by installing a different version of Nitro PDF Pro. To fix this, kindly uninstall your current Nitro Pro through Control Panel\Programs\Programs and Features and reboot your machine.

Then please download Nitro PDF Pro 13 using these installers:

x64   https://downloads.gonitro.com/professional_13.70.7.60/es/retail/nitro_pro13_ba_x64.msi 
x32   https://downloads.gonitro.com/professional_13.70.7.60/es/retail/nitro_pro13_ba_x86.msi

To know if you have a 32-bit or 64-bit Windows system, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

You can now activate your copy of Nitro PDF Pro by going to the Help tab > About Nitro Pro > Activate, entering your serial number, and clicking Activate.

Thank you for choosing Nitro and I hope this helps.

[Jorge Chaler]

Ok, I can do this, but... if I need spanish language?

[Allain Umailin]

Hello @Jorge Chaler

The installers I provided are for Spanish.

Cheers!

[Jorge Chaler]

When I click on the download URL it gives me an error, file dosen't exist. HTTP ERROR 404

[Allain Umailin]

Hello @Jorge Chaler

Sorry for this this.

Please these links instead:

x64   https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x64.msi
x32   https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x86.msi

During installation, you should get a window to choose your preferred language.

I hope this helps!