Jorge Chaler Posted May 16 Report Share Posted May 16 Hi, I try to deactivate Nitro Pro in my old computer and it works fine, but I can't activate in the new computer because the activation screen are different and always show me error. Original activation screen (in spanish) New activation screen (in spanish too) Anyone can help me? thanks. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 16 Official Nitronaut Report Share Posted May 16 Hello @Jorge Chaler, Thank you for reaching out to us through our Community Forums. The issue you are receiving is commonly caused by installing a different version of Nitro PDF Pro. To fix this, kindly uninstall your current Nitro Pro through Control Panel\Programs\Programs and Features and reboot your machine. Then please download Nitro PDF Pro 13 using these installers: x64 https://downloads.gonitro.com/professional_13.70.7.60/es/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.70.7.60/es/retail/nitro_pro13_ba_x86.msi To know if you have a 32-bit or 64-bit Windows system, please refer to this article: https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq You can now activate your copy of Nitro PDF Pro by going to the Help tab > About Nitro Pro > Activate, entering your serial number, and clicking Activate. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Jorge Chaler Posted May 16 Author Report Share Posted May 16 Ok, I can do this, but... if I need spanish language? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 16 Official Nitronaut Report Share Posted May 16 Hello @Jorge Chaler The installers I provided are for Spanish. Cheers! Link to comment Share on other sites More sharing options...
Jorge Chaler Posted May 16 Author Report Share Posted May 16 When I click on the download URL it gives me an error, file dosen't exist. HTTP ERROR 404 Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 21 Official Nitronaut Report Share Posted May 21 Hello @Jorge Chaler Sorry for this this. Please these links instead: x64 https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.70.7.60/en/retail/nitro_pro13_ba_x86.msi During installation, you should get a window to choose your preferred language. I hope this helps! Link to comment Share on other sites More sharing options...
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