tim Langhauser Posted May 29 Report Share Posted May 29 I keep getting these failed conversion error messages when selecting multiples emails in a folder to convert into a PDF package with attachments embedded. Please help! Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 30 Official Nitronaut Report Share Posted May 30 Greetings @tim Langhauser Thank you for reaching out through our Community Forums! The Office plugins depend on the correct file association being set up for the files being converted. In this case, the .msg files should be associated with Outlook.exe. If this is the cause of the issue of not being able to convert an Outlook email to PDF, please try the following and see if it resolves the issue: 1. Using Windows Search, search for Settings and access it. 2. Click Apps, then select Default Apps. 3. Select Choose Default apps by file type. 4. Look for .msg and configure it to open using the Outlook app. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now