Nitro - 14.24.1, when convert PDF to word, some alphabets are missing mainly T and I

[Divine Thomas John]

When I convert PDF to Word, several letters (T and I) are missing from output word document. can someone answer why this is happening?

[Joseph Capiral]

Hi @Divine Thomas John

Thank you for reaching out to us through our Community Forums.

I understand that you are having issues converting PDF to Word documents.

I would love to know more about the issue. I have several questions for you:
- Is the issue file-specific, or is it happening in all files?
- Can you please send us sample files so we can check the file and replicate the issue?

For the sample files,  you can send it through direct message if available.

Thank you.