nitro pro10 lost in disk crash, dont have serial number how do i get it back

[Ajay Shukla]

My laptop hard disk crashed and I lost nitro pro and dont have license serial number written. How do I get it back. ( I do have installer from the backup)

[Reymund Oyong]

Greetings @Ajay Shukla

Thank you for reaching out through our Community Forums!

We found a 2016 license purchase record under your email address. 
The purchase was a version 10 license, and the details of it were sent here via direct message. 

Please note that we no longer support Nitro Pro 12 and older versions. As stated in our Sunset Policy, they have reached the end of life, and their activation servers have been shut down. 
We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. 

To upgrade to the latest version at a discounted price, please visit our Upgrade portal located here https://www.gonitro.com/support/upgrade 

Kind regards,