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Stamps Not Visible with Microsoft Edge 44.19041.1.0


Abdelhalim Fouzari

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Abdelhalim Fouzari

Hi,

I have installed the latest version of Nitro Pro 14.24.1.0

When I add a custom stamp to a PDF doc, it displays fine and prints fine, but if the document is opened with another PDF viewer i.e. Microsoft Edge 44.19041.1.0 (the one that comes preinstalled with Windows 10) the stamp is not visible.

I have been through all the settings and cant see anything that would cause this issue, if I print the document to Microsoft PDF the stamp will remain but this is a lengthy process when working on hundreds of files.  

Any help would be greatly appreciated.

Thanks.

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  • Official Nitronaut
Joseph Capiral

Hi @Abdelhalim Fouzari
 

Thank you for reaching out to us through our Community Forums.


I understand you are having issues with the stamp not showing in Edge and other PDF viewers.

Can you please send us a sample PDF file containing the customer stamp so we can check.


You can send it through direct message.

Thank you. 

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  • 2 weeks later...
  • 1 month later...
Abdelhalim Fouzari

Greetings NitroPro Team,

It's been a month since i've started a topic about an issue that we're suffering from, at this very time, we didnt get support. We hope to get an answer from you.

Best regards,

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