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Can't login to admin center?


Adam Kavan

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Adam Kavan

We renewed our license, but I never got a message to create a team in the admin center.  The help center AI said contact support... but there doesn't seem to be ANY way to contact support?  Anyone have any clue what I need to do?

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  • Official Nitronaut
Reymund Oyong

Greetings @Adam Kavan

Thank you for reaching out through our Community Forums!

I would like to know if this is still an issue; if so, could you please provide the number of users in your recent renewal?
Once provided we will cross reference and reach back to you. 

Kind regards, 

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Adam Kavan

I was able to open a support ticket about this, and they found who was registered as the owner of our account, so I could track down the admin invite.  I am good to go.

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