Nitro PDF Pro Setup Wizaed has failed

[Royce N]

Hi, I have been trying to install Nitro PDF Pro 14 (on a new Dell Laptop with Win11Home) but failed, the installer showed "Nitro PDF Pro Setup Wizaed has failed".

I tried the MSI installer but it stopped responding as soon as it was launched. Appreciate your help.

[Allain Umailin]

Hello @Royce Ng,

Thank you for reaching out to us through our Community Forums, and our sincere apologies for the delay.

To assist you further, could you please provide the serial number of your Nitro PDF Pro 14? This matters because our business installers are different from the online ones.

You can send the license details in this post, which will be visible to all the moderators. Rest assured, we will hide the serial number before making the post visible in this thread.

Thank you very much in advance, and I look forward to hearing from you.

[Royce N]

Hi Allain,

Thanks for your return. The serial number I'm going to use for this installation is 504932-uvwxyz-335370. But I cannot complete installation and have not reached activation stage on this laptop. Thank you.

Best regards,

Royce

Edited July 22 by Allain Umailin

[Allain Umailin]

Hello @Royce N,

Thank you for this information.

Please try these installer instead:

https://downloads.gonitro.com/professional_14.26.1.0/en/vlp/nitro_pro14_x64.msi