Candace Cox Posted July 22 Report Share Posted July 22 I am trying to access my account but not getting password reset emails Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 23 Official Nitronaut Report Share Posted July 23 Hello @Candace Cox, Thank you for reaching out to us through our Community Forums, and our sincere apologies for the delay. Are you trying to activate your Nitro PDF Pro 13 with a serial number? That is why you are trying to reset the password of your My Account. If so, please note that you do not need access to My Account to do this. Let me know if you have further questions Link to comment Share on other sites More sharing options...
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