Tejas Shah Posted July 25 Report Share Posted July 25 Hi There, We have total 3 machines running with NitroPro. Due to security reasons, we will have to reset all PCs. Unfortunately, we have only 1 license key recorded but 2 are missing. There are 2-3 emails we must have used while buying those keys. We want to deactivate license key, reset PC and then reinstall with original key. How can you help? Regards, Tejas Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 25 Official Nitronaut Report Share Posted July 25 Hi @Tejas Shah Thank you for contacting us. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account. 1. First and last name of purchaser 2. Email address used to purchase Nitro 3. Order reference number I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
Tejas Shah Posted July 25 Author Report Share Posted July 25 Will my reply be on public forum? If yes, can you please provide your email ID so I can send you all the detail? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 25 Official Nitronaut Report Share Posted July 25 Hi @Tejas Shah You can send the information here. All messages are locked until approved by us, and we ensure that confidential information is edited out. Alternatively, you can click on my name to send a direct message. Link to comment Share on other sites More sharing options...
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