Richard Otwell Posted July 25 Report Share Posted July 25 My PC crashed and I need to add my subscription to my new PC. Do I just log into my account? Please assist if I cannot find my email where I downloaded Ntiro Pdf years ago. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted July 25 Official Nitronaut Report Share Posted July 25 Greetings @Richard Otwell Thank you for reaching out through our Community Forums! Our records show that you have a Nitro Pro version 9 license, purchased around June 2014 under your harrisonhydragen.org email address. Please note that we no longer support Nitro Pro 12 and older versions. As stated in our Sunset Policy, they have reached the end of life, and their activation servers have been shut down. We recommend upgrading to our latest version, Nitro PDF Pro 14, which comes with significant stability and security improvements and many feature enhancements, particularly in Conversion, OCR, and Accessibility functions. To upgrade to the latest version at a discounted price, please visit our Upgrade portal located here https://www.gonitro.com/support/upgrade The details of the license have been sent to you here via direct message. Kind regards, Link to comment Share on other sites More sharing options...
Judith C. Conklin Posted August 6 Report Share Posted August 6 I seem to have the same problem - new computer without being able to locate my license number. I believe I was running Nitro Pro V13. Your help will be greatly appreciated. Link to comment Share on other sites More sharing options...
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