Alexander Jablokow Posted September 26 Report Share Posted September 26 I'd like to upgrade my Nitro Pro v13, but, like many, my 18-digit license key does not work and I get We were unable to validate your serial number. I did purchase via the website. And thanks for providing an upgrade, I'm sure these problems are frustrating for your support staff. A Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 27 Official Nitronaut Report Share Posted September 27 Hello @Alexander Jablokow, Thank you for reaching out to us through our Community Forums! An adjustment has been executed to your Nitro PDF Pro 13 license, so please try upgrading again through our Upgrade Portal page below: https://www.gonitro.com/support/upgrade I hope this helps! Link to comment Share on other sites More sharing options...
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