Migrate V10 licence to new compuer

[Andrew Kay]

I have Nitro 10.5.9.9. on my Windows 10 computer. I wish to migrate this licence to my new computer. I follwed all the recomendations in the knowlwdgebase and it does not work for me. I get -24-Activation error. The other methods dont work either.

[Joseph Capiral]

Hi @Andrew Kay

Thank you for reaching out to us through our Community Forums.

Please note we no longer support Nitro PDF Pro 10 s this particular version of our software has reached the end of life, and its activation servers have been shut down.

This is the reason why you can't deactivate or activate your license on a new computer. 

If you need more information about it, you can check our sunset policy here: https://www.gonitro.com/legal/sunset-policy

We recommend upgrading to our latest version, V14, which comes with significant stability and security improvements and many feature enhancements, particularly in conversion and OCR functions. 

Please make sure to check the technical requirements here before upgrading: https://www.gonitro.com/product-details/technical-details

To upgrade to Nitro PDF Pro 14, please visit our Upgrade page here: https://www.gonitro.com/support/upgrade

Thank you. 

Edited September 30 by Joseph Capiral