Erik dewitt Posted September 30 Report Share Posted September 30 Hi, i am trying to activate nitro on a new pc but it is giving unable to activate -24 error. We purchased version 12 and thats what I am installing. I deactivated on the old pc. How can I activate? Link to comment Share on other sites More sharing options...
Official Nitronaut Joseph Capiral Posted September 30 Official Nitronaut Report Share Posted September 30 Hi @Erik dewitt Thank you for reaching out to us through our Community Forums. Please note we no longer support Nitro PDF Pro 12 as this particular version of our software has reached the end of life, and its activation servers have been shut down. This is the reason why you are getting an error when deactivating. If you need more information about it, you can check our sunset policy here: https://www.gonitro.com/legal/sunset-policy We recommend upgrading to our latest version, V14, which comes with significant stability and security improvements and many feature enhancements, particularly in conversion and OCR functions. To upgrade to Nitro PDF Pro 14, please visit our Upgrade page here: https://www.gonitro.com/support/upgrade Thank you. Link to comment Share on other sites More sharing options...
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