Tudor Cora Posted September 30 Report Share Posted September 30 Hello, we are trying to retrieve a serial number for nitro pro that was purchased years ago. (Computer is being swapped out.) It was ordered from one of the following email addresses: may@americaschoicetax.com nick@americaschoicetax.com tudor@americaschoicetax.om The first parts of the serial number are: 504973XXXXXXXXXXXX Link to comment Share on other sites More sharing options...
Tudor Cora Posted September 30 Author Report Share Posted September 30 If we need to do an email confirmation, all of the emails are still functioning. Link to comment Share on other sites More sharing options...
Official Nitronaut Joseph Capiral Posted September 30 Official Nitronaut Report Share Posted September 30 Hi @Tudor Cora Thank you for reaching out to us through our Community Forums. If you can provide the Nitro Computer ID, we can retrieve the exact serial number that was used to activate Nitro. The Computer ID of a machine can be found at the following location in the software: Help -> About Nitro -> Deactivate -> Advanced. Once you have recorded the Computer ID, press ESC to exit that screen without deactivating. Thank you. Link to comment Share on other sites More sharing options...
Tudor Cora Posted October 3 Author Report Share Posted October 3 Hey Joseph, I messaged you that info directly vs posting it publicly. Thank you! Link to comment Share on other sites More sharing options...
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