strum4him@gmail.com Posted October 3 Report Share Posted October 3 Hello good people, hoping for some help. Before I deactivated my Nitro Pro 13.22.0.414 I copied the serial number which was 6 numbers and a bunch of X's. Then deactivated it and now I'm on my new computer where I have downloaded NitroPro 13 and when I try to enter the serial number back in to activate, it tells me that is not a valid serial number. I tried entering the 6 numbers with the X's, then again substituting the X's with zero's but still not valid. What am I doing wrong ? Thanks Dennis Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 4 Official Nitronaut Report Share Posted October 4 Hi Dennis, Thank you for reaching out to us through our Community Forums! I sent you a direct message with your serial number. Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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