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Need to find someone I can get an answer from


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I am in the middle of a big run around. I am a affiliate, contacted nitro by e-mail, they said contact Cleverbridge, cleverbridge says contract Nitro. so...here is the deal. Some please point me in the right direction. I have never seen a company do business this way as far as support goes.

I am an affiliate for Nitro Pro. I contacted Nitro about this and they said to call you since it was purchsed through the affiliate program

I had a user test the Nitro software on their computer before purchasing but it turns out the Nitro program will not intergrate with this accounting firms Tax and Engagement program. I though thy had tested that but evidently not.

The invoice is attached. I have no idea what the process for a refund is. So, that is what I am inquiring about. Can we refund this?

J.Richard Morris, Jr.
Director of technical Services
Pro Systems, Inc.
6401 E. W.T. Harris Blvd
Suite A2
Charlotte, N.C. 28212

Cell Phone: 704-293-****
BKD-73632247679 (003).pdf


Edited by Reymund G.
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  • Official Nitronaut
Reymund Oyong

Hi @jrichardjr,

Thank you for reaching out to us through our Community Forums!

I've sent you a private message to discuss your concern about refund. Please check on it. 

Kind regards. 

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