Alexander Simon Posted August 12, 2020 Report Share Posted August 12, 2020 Hallo Zusammen, leider wurden uns unsere beiden Arbeitsrechner gestohlen und wir möchten unsere beiden neuen Rechner wieder einrichten. Uns fehlt jedoch die Seriennummer für die beiden Lizenzen. Wie können wir diese erhalten? Viele Grüße, Alex Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted August 12, 2020 Official Nitronaut Report Share Posted August 12, 2020 Hi @Alexander Simon, Thank you for reaching out to us through our Community Forums! I will be using Google Translate and I apologize if the translation is not accurate. Please provide the invoice or order reference number that you received when you purchase the Nitro Pro license. Provide as well the email address you used during the license purchase. We will use these information to search for purchase records and locate the serial number. Kind regards, Link to comment Share on other sites More sharing options...
Alexander Simon Posted August 13, 2020 Author Report Share Posted August 13, 2020 (edited) Hi Reymund, thanks for the support. i can't found an option to upload the invoice. Enclosed the numer BV47xxxxxx Order # 1263xxxxxx Best regards Alex Edited August 13, 2020 by AllainU Link to comment Share on other sites More sharing options...
Alexander Simon Posted August 19, 2020 Author Report Share Posted August 19, 2020 (edited) Hey Reymund, for the license purchase i used the emailadress alexander.simon@xxx-yyyzzzz.de BR, Dinah Edited August 19, 2020 by AllainU Link to comment Share on other sites More sharing options...
Alexander Simon Posted August 25, 2020 Author Report Share Posted August 25, 2020 Hey all, any news about this problem? BR, Alex and Dinah Link to comment Share on other sites More sharing options...
Alexander Simon Posted September 4, 2020 Author Report Share Posted September 4, 2020 On 8/12/2020 at 4:36 PM, Reymund G. said: Hi Reymund, do you have a solution for my problem. BR, Alex Link to comment Share on other sites More sharing options...
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