Seriennummer nicht vorhanden

[Alexander Simon]

Hallo Zusammen,

leider wurden uns unsere beiden Arbeitsrechner gestohlen und wir möchten unsere beiden neuen Rechner wieder einrichten.

Uns fehlt jedoch die Seriennummer für die beiden Lizenzen.

Wie können wir diese erhalten?

Viele Grüße, Alex

[Reymund G.]

Hi @Alexander Simon,

Thank you for reaching out to us through our Community Forums!
I will be using Google Translate and I apologize if the translation is not accurate.

Please provide the invoice or order reference number that you received when you purchase the Nitro Pro license. 
Provide as well the email address you used during the license purchase.

We will use these information to search for purchase records and locate the serial number.

Kind regards, 

[Alexander Simon]

Hi Reymund,

thanks for the support.

i can't found an option to upload the invoice.

Enclosed the numer BV47xxxxxx

Order # 1263xxxxxx

Best regards Alex

 

Edited August 13, 2020 by AllainU

[Alexander Simon]

Hey Reymund,

for the license purchase i used the emailadress alexander.simon@xxx-yyyzzzz.de

BR, Dinah 

Edited August 19, 2020 by AllainU

[Alexander Simon]

Hey all,

any news about this problem?

BR, Alex and Dinah 

[Alexander Simon]

On 8/12/2020 at 4:36 PM, Reymund G. said:

Hi Reymund, do you have a solution for my problem. BR, Alex