James O'Briant Posted August 13, 2020 Report Share Posted August 13, 2020 (edited) I have just tried to crop several PDF files using Nitro Pro 13. I crop them, Apply the crop and close them. When I re-open them, they have been cropped to the desired dimensions. But when I open the supposedly "cropped" file in Adobe Acrobat Reader, it has NOT been cropped -- it is the same dimensions as before cropping. Why is this happening???? Edited August 13, 2020 by James O'Briant Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 13, 2020 Official Nitronaut Report Share Posted August 13, 2020 Hello @James O'Briant, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -Does this happen with every file? If it is a single file, please send us the sample file (with sensitive information extracted) by sending me a private message so I can replicate it on my end. -Screenshots of the PDF when opened in Nitro Pro and in Adobe Reader. To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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