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Can't download PDFs from CM/ECF -- Pacer

Jane Francis

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Jane Francis

I am registered to receive PDFs from CM/ECF & Pacer (the federal government court docketing system.  Today I can no longer download the PDFs.  I get this error message: “The document could not be opened because it’s an unsupported file type or has been damaged.”

Initially Firefox was set to open directly into Nitro. I switched that to open within the Firefox browser.  That still didn't fix the problem. I can now see the PDF in Firefox and print to Nitro pro, but still cannot download to Nitro.  I ran the repair Nitro and that didn't change anything.


Any ideas?

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