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Janelle Weymouth

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Janelle Weymouth

Trying to download and use interactive forms the following message appears

"Chrome PDF Viewer


To be able to use all interactive features of this form, the form must be opened using either Adobe Acrobat Reade XI or above or the full Acrobat Product on PC or MAC"

Is there a way around this in Nitro as we no longer use any Adobe products.


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  • Official Nitronaut

Hi @Janelle Weymouth,

Thank you for reaching out to us through our Community Forums!

It appears that your document has interactive form fields created in Adobe and its functionality will only work when using Adobe PDF software. 

When working with this type of document such as filling in forms, that uses a proprietary Adobe format, you may use Adobe Reader (free PDF software from Adobe). 
I had a document like that before and it only let me fill in the fields using Adobe Reader with no error messages.

If possible, you can send me a copy of the document so I could check and test it.

Kind regards,

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