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Activation probelm

Fred Westerholm

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Fred Westerholm


I have a new computer and can't activate Nitro Pro. Serial number is 23460x-xxxxxx-xxxxxx

What should I do? I have already deactivated the old one.


Best regards



Edited by AllainU
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Allain Umailin

Hello @Fred Westerholm,

Thank you for reaching out to us through our Community Forums!

Please be informed that we no longer support the version (Nitro Pro 11 and below) of your Nitro Pro as per our Sunset Policy: https://www.gonitro.com/support/sunset-policy that is why we highly recommend that you upgrade by going to our Upgrade Portal https://www.gonitro.com/pro/upgrade 

If you would like to trial our latest product, Nitro Pro 13, you can download it from here:  https://www.gonitro.com/download OR https://www.gonitro.com/pro/try 

It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF reader. You can learn all about some of the features here: https://www.gonitro.com/resources/videos 

Thank you for choosing Nitro and I hope this helps.

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