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"Failed while being created as PDF"

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I use Nitro exclusively to combine Word and PDFs together as a single file.  Been having issue of it being a blank Nitro window once combined for a while, but it was still creating it correctly in folder, so no worries.  Last week it began not working and I had to reboot every time and it would work once.  I just reinstalled 10.99 and now it gives this error "Failed while being created as PDF".  it is referring to the Word Doc, but will combine the PDF's just fine if I tell it to proceed.  Any thoughts in how to correct this?

Thanks in advance!  

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Leslie V.

Hello Huge29,

Thank you for posting on our Community Forums!

I recommend that you run a repair on your Nitro Pro 10 installation. The instructions can be found here.

If that doesn't work, please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.


When your system is back up, close all of your open applications and install Nitro Pro using the links on the webpage I have provided below:


Make sure to scroll down for the correct Nitro Pro 10 installers.

I hope this helps!

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