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Fillable Form Fields go crazy


Chris Eld
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This happens with different pdf's with fillable fields - especially IRS forms with fillable fields. After a few fields are completed the program will begin to repeat the last filled field data into one or all of the pdf's fillable fields. Sometimes the program just crashes - especially if I try to re-enter data into the erroneous fields. It seems the more data entered, the crazier the program becomes. My last attempt to complete a form placed the data in my last completed fillable fields into every single field in the pdf. Help!

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  • Official Nitronaut
Allain Umailin

Hello @Chris Eld,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the following?:

-The serial number of your Nitro Pro.
-Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) or you can go to Control Panel > Programs and Features.
-A few sample files (with sensitive information extracted) so I can replicate it on my end. 

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. 

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • 4 months later...
Rob Siegmann

Hello - we have same issue with trying to complete a Charles Schwab fillable .pdf.  When we enter the birth date of the account holder, it puts that same date into every date field, including the birthdate of the beneficiary.  Is there a way to turn this linking of type fields off?

-The serial number of your Nitro Pro. -   50495x-xxx-xxx-xxxxx4
-Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) or you can go to Control Panel > Programs and Features.  13.15.1.282

 

Edited by AllainU
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