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There is a minor upgrade according to Softpedia

Rick G

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I am on version 13 and there is a minor upgrade ... according to Softpedia

I can no longer find a way within the program to get minor updates. I cannot find anywhere on the website to do it without signing up for the trial

I have the upgrade assurance or whatexer it is called these day

What is the simplest way to keep up with updates? 



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  • Official Nitronaut
Allain Umailin

Hello @Rick G,

Thank you for reaching out to us through our Community Forums!

At this time, our Check for Updates feature is currently unavailable because our development team disabled it and haven’t bring it back. As much as I would like to provide you when this feature will be up again, there is no ETA from their team.

In order for me to further assist you with your concern, could you please provide the following?:

-The serial number of your Nitro Pro 13. This matters because our business installers are different from the online ones.
-A screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program (format is 13.X.X.X, e.g.
-A screen shot of the message from Softpedia saying there is a minor upgrade

To find out how to take a screen shot using Snipping Tool, check out this link:


To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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