nitro open on task bar but not on screen no error message?

[ciaran gallagher]

I need help, as I cannot figure out why Nitro 13 is not displaying on the screen but opens on the task bar.

I have tried the compactibility mode but that didn't work.

Any ideas would help.

[Allain Umailin]

Hello @ciaran gallagher,

Thank you for reaching out to us through our Community Forums!

This is a common scenario when multiple monitors are being used. When Nitro Pro is opened on a monitor that is later disconnected, it won't default to a current "active" display which causes Nitro Pro to display on the missing monitor. Kindly try these steps:

1. Try rebooting your machine.
2. If not fixed after rebooting, focus on Nitro Pro by clicking on it on the Taskbar. 
3. Press the Windows key + Left/Right arrow until Nitro Pro appears.

Thank you for choosing Nitro and I hope this helps