Jump to content

Laptop Reset - Cannot Activate Nitro PRO


Recommended Posts

Reinaldo Scannone
Posted

Hi, 

I recently wiped out my laptop and reinstalled Windows 10, I'm having problems activating Nitro PRO even after I used the activation portal.

Thanks.

  • Official Nitronaut
Reymund Oyong
Posted

Hi @Reinaldo Scannone,

Thank you for reaching out to us through our Community Forums!

Our records show that you have a version 12 license which will only work on a Nitro Pro 12 installation.
Please check the version of Nitro Pro installed on your computer. You can see this under the Help tab > About Nitro Pro. 

If you see that you are running a different version, please uninstall then install Nitro Pro 12 by downloading the installer from the following location: 

https://www.gonitro.com/nps/product-details/downloads - Click the ' Download Nitro Pro 12' link.

Once Nitro Pro 12 is installed, you should be able to activate it using your version 12 serial number. 

Kind regards,

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.