Kevin tran Posted December 10, 2020 Report Share Posted December 10, 2020 Hello Nitro PDF, I have an issue licensing one of my clients with the serial number for Nitro PDF. Here is the number posted below. #504947-XXXXXX-XXXXXX It's licensed and signed to a email@example.com. We had an issue where her version of Nitro PDF was crashing on trying to open the software, and no matter what we did it didn't fix the issue. We uninstalled it and installed Nitro PDF12, but the license is invalid. I assume it's because it might be for Nitro13. Can you assist us in this? Link to comment Share on other sites More sharing options...
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