thumbnails disappeared

[julian munoz]

thumbnails suddenly disappeared in nitro

anyone knows how to get those back ?

 windows 10

nvidia g force drivers

[Reymund G.]

Hi @julian munoz,

Thank you for reaching out to us through our Community Forums!

Could you please confirm if you are referring to the PDF files thumbnails view within the Windows Explorer?
Please take a screenshot as well for visual reference. 

Also, what is the version of your Nitro Pro? You can locate this information by going to the Help tab > About Nitro Pro.

Kind regards,
 

[julian munoz]

@Reymund G. thanks

Yes, the PDF files thumbnails view within the Windows Explorer

Nitro Pro 13.3

 

I don't know how to upload an image here 

link: https://pasteboard.co/JFm9O1w.jpg

 

[Reymund G.]

Hi @julian munoz,

On your Windows Explorer, can you go to the View tab then click 'Preview Pane' and select one of the PDF files. If the you do not see a preview of the PDF, I recommend updating your Nitro Pro 13 installation to the latest build which 13.31.

The latest Nitro Pro 13 build can be downloaded from the following location:

https://www.gonitro.com/nps/product-details/downloads - Click the ' Download Nitro Pro 13' link.

To process the update, simply run the executable file and it will update your Nitro Pro 13 installation to the latest build.

Kind regards,