Tom Korte Posted December 20, 2020 Report Share Posted December 20, 2020 I have recently encountered problems combining Word Documents into one PDF and am unble to do any up dates. Any ideas? I am using an older version (9.5.4.22)but never had problems before. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 22, 2020 Official Nitronaut Report Share Posted December 22, 2020 (edited) Hi @Tom Korte, Thank you for reaching out to us through our Community Forums! Please be aware that Nitro Pro 9 is already discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy#sunsetPolicy Aside from known issues and bugs found in older versions, there are also security vulnerabilities present in it and for this reason, access to the Nitro Pro 9 installer is no longer available. Nitro offers a discounted upgrade price on older version of Nitro Pro licenses. You can upgrade your version 9 license to version 13 through our upgrade portal - https://www.gonitro.com/support/upgrade You may also run a trial period of Nitro Pro 13 (if you have a separate machine) so you could check if the issues you are experiencing with the conversion has been resolved or improved. Kind regards, Edited December 22, 2020 by Reymund G. Link to comment Share on other sites More sharing options...
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