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Katie Wilkins

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Katie Wilkins

I purchased Nitro Pro last year for my laptop.  Just last month my laptop got some kind of virus and I had to have the hard drive wiped which erased my Nitro Pro program.  I can look up my serial number and it still shows active but I need to re-download it onto my computer and have been unable to do so.  Can someone please help me???

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Allain Umailin

Hello @Katie Wilkins,

Thank you for reaching out to us through our Community Forums and for the private message.

To further assist you, below are our Nitro Pro 13 MSI installer links so you can reinstall:

x32 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x86.msi 
x64 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

Thank you for choosing Nitro and I hope this helps.

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