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Lost my serial number

Lucia Hederova

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Lucia Hederova

Hello support team,

I deleted my old emails and I didn't think I'll need my serial number because my Nitro pro was already activated.

Now I have to use new laptop and I can't retrieve my serial number from my emails because it's deleted (even from delete folder).

Could you please re-send me my serial number?

Thank you!


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  • Official Nitronaut
Allain Umailin

Hello @Lucia Hederova,

Thank you for reaching out to us through our Community Forums!

To further assist you, please refer to these direct MSI Installers for Nitro Pro 13:

x32 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x86.msi
x64 http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number that I just sent you privately.


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