Anassign Licenses

[Sascha Bichbihler]

Dear all,

 

I'm the new (ok ... 8 Month now) Manager IT in our company.

We purchased (years ago) Nitro Pro 8 with 60 activations included. At the moment Nitro is used by ~8 people.

From the past, i've reached now the activation limit because no one ever unassigned a license :(

Is there any chance to unassign all licenses? I will then activate the needed installations again.

 

I hope anyone can help.

 

Many many thanks in advance.

Reagrds,

Sascha

[Sascha Bichbihler]

Sorry... typo in topic... it should mean "Unassign ... "

 

Regards,

Sascha

[Allain Umailin]

Hello @Sascha Bichbihler,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 8? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Lastly, are you a member of the local-IT that manages this application within your organization?

Thank you very much in advance and I am looking forward to hearing back from you. 

[Sascha Bichbihler]

Dear Allain,

 

many many thanks for your support. PM already sent to you.

Yes, I'm the IT Lead and my business department is managing the whole IT.

 

Regards,

Sascha