Windows terminal server and nitro pro users

[Paolo Cellini]

Good afternoon,

we have a physical terminal server(n1) on this machine we will have and installing nitro pro.

we are 4 users which link on windows server via remote desktop.

Now we try demo version on server and work normally if all users are connected.

How many licences we need?

[Allain Umailin]

Hello @Paolo Cellini,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the following information?:

-Is your server PHYSICAL machine or VIRTUALIZED (e.g. XenServer, VMWare, Hyper-V, Azure or Amazon WorkSpace)?
-Is the server's operating system installed as STREAMED (e.g. Citrix Provisioning Services or Machine Creation Services or Standard Microsoft Remote Desktop Server)?
-Will Nitro Pro be installed on the server as STREAMED (e.g. using App-V or ThinApp)?

Thank you very much in advance and I am looking forward to hearing back from you.

[Paolo Cellini]

Nitro -Is your server PHYSICAL machine or VIRTUALIZED (e.g. XenServer, VMWare, Hyper-V, Azure or Amazon WorkSpace)?
Paolo -Local server with Virtualized VMWare 

Nitro -Is the server's operating system installed as STREAMED (e.g. Citrix Provisioning Services or Machine Creation Services or Standard Microsoft Remote Desktop Server)?
Paolo -Windows server 2019 standard with Standard Remote Desktop Server

-Will Nitro Pro be installed on the server as STREAMED (e.g. using App-V or ThinApp)?  Paolo- No applicable 

[Allain Umailin]

Hello @Paolo Cellini,

Thank your for this information.

With the current environment that you have shared, you'll need another MSI installer that accepts a license-file, instead of a serial number.

This license-file is only given to Enterprise customers and it uses another licensing-model that will not result to the error message you are receiving.

To be able to get an Enterprise installer with a license-file, you must purchase 20-users or more through our Sales Team by filling-up this online form:

https://www.gonitro.com/contact-sales

Thank you for choosing Nitro and I hope this helps.