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September 2020 Breach


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I have a similar problem.

Today I received an alert that 4 of my emails are linked to this site, and that they were leaked.

I never saw it, I never created an account, I never knew about the existence of this site until now.

How do I delete everything you have related to my 4 emails on this site?

Look at this, my email appears as a name for everyone to see, and I can't change that information. What's wrong with this site? I will have to process them?

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  • Official Nitronaut
Allain Umailin

Hello @yankrllus.yk@gmail.com,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience this has caused you.

If you do not have an account with us, it is possible that have received a document in the past that requires signing where the sender used a Nitro Sign account.

With regard to the email that you have received about this incident, please do not click any links, capture a screenshot, send it to me via private message (hover your mouse on top of my name 'AllainU' and select 'Message') and then immediately delete the message as this information will be forwarded to our Incident Response Team.

If you want to know more about this isolated incident, here is the link for more details, latest updates and action plan in-place by our IT-Security team: https://www.gonitro.com/nps/security/updates#security-incident-update 

In line with the data deletion, please provide the details as well via private message.

Again, our sincerest apologies for this inconvenience.

Thank you and stay safe always!

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