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Wrong pricing showing up in cart


Ron Meyers

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  • Official Nitronaut
Allain Umailin

Hello @Ron Meyers,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, I have tested your Nitro Pro 9 serial number in our Upgrade Portal and received the discounted rate $79.99

Could you please provide a screenshot of the page that offer $39.99? To find out how to take a screen shot using Snipping Tool, check out this link: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b

To send this via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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