Ramon Ramirez Posted January 27, 2021 Report Share Posted January 27, 2021 (edited) I am doing an pc upgrade so I re-installed Nitro Pro ver 11 when I activate with the installation ID and license number I get the error "license key already used". I de-activated the license in my old pc. How do I correct this? Edited January 27, 2021 by Ramon Ramirez Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28, 2021 Official Nitronaut Report Share Posted January 28, 2021 Hello Roman, Can you please send me your Nitro Pro 11 serial number so I can check? I cannot find one using the email address that you provided. Link to comment Share on other sites More sharing options...
Ramon Ramirez Posted January 28, 2021 Author Report Share Posted January 28, 2021 I send you via message my Nitro Pro 11 serial number. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28, 2021 Official Nitronaut Report Share Posted January 28, 2021 Hello Ramon, I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
Ramon Ramirez Posted February 1, 2021 Author Report Share Posted February 1, 2021 Thank you so much. Its working now. Link to comment Share on other sites More sharing options...
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