nitro pdf professional

[lisa delmonte]

I had a license for nitro professional 6.2. The code is made by numbers and letters. Last week I changed the pc and when I try to install Nitro 6.2 there is a message that says that code is invalid, cause it is made only by numbers. I can't reinstall Nitro professional. It is very old but it works fine for me....

 

[Leslie V]

Hello Lisa,

Please note, we no longer support Nitro Pro 6. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

To upgrade to version 13, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Cheers!

[lisa delmonte]

Hello Leslie, I don't know my serial number. I have only an alphanumeric code (license number) but it doesn't work. 

[Leslie V]

Hello @lisa delmonte

Please send me your license code so I can check.

Thanks!

[lisa delmonte]

hello Leslie, I sent a private message to you on 16/2 whit my license code. Have you received it?

regards, lisa

[Mitchell Hooks]

I currently have version 12 Nitro Pro and want to upgrade to the latest version 13.  When I put in my serial number it comes back as unable to find it. What do I do now?

[Leslie V]

Hello @Mitchell Hooks,

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

Edited February 26, 2021 by Leslie V.

[Mitchell Hooks]

Leslie V.

Here is my serial number:  **

Also, I keep getting error 401.  Thanks for your help.

Edited March 1, 2021 by Leslie V.
Confidential Info Deleted

[Mitchell Hooks]

Leslie V.

Any solutions yet?

[Leslie V]

Hello Mitchell,

I sent you a direct message.

Thanks!