John Prowse Posted January 28, 2021 Report Share Posted January 28, 2021 My laptop was stolen at the weekend, so obviously I cannot deactivate Nitro Pro 10. How can I deactivate it, so i can activate on my new laptop? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28, 2021 Official Nitronaut Report Share Posted January 28, 2021 Hello John, Please send me the serial number so I can check. Thanks! Link to comment Share on other sites More sharing options...
John Prowse Posted January 28, 2021 Author Report Share Posted January 28, 2021 (edited) Leslie, 2**1 Edited January 28, 2021 by Leslie V. Confidential Info Deleted Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28, 2021 Official Nitronaut Report Share Posted January 28, 2021 Hello John, I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
John Prowse Posted January 28, 2021 Author Report Share Posted January 28, 2021 I typed in my key number & then clicked on deactivate, but it states Sorry you may deactivate 0 devices. . Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 28, 2021 Official Nitronaut Report Share Posted January 28, 2021 Hello John, No need to deactivate because I have already done it on my end. After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial. Please let me know how you go. Link to comment Share on other sites More sharing options...
John Prowse Posted January 29, 2021 Author Report Share Posted January 29, 2021 Please can you send me a link to the installation site. Every page i go to does not have a help tab. Thanks. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 29, 2021 Official Nitronaut Report Share Posted January 29, 2021 Hello John, I sent you a direct message. Cheers! Link to comment Share on other sites More sharing options...
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