Monica Everett Posted January 28, 2021 Report Share Posted January 28, 2021 My company purchased Nitro in 2019 and my laptop crashed a few months ago. I got another one, but I cannot get my serial number to work for activation on this laptop. I installed a free trial for 13 and when I entered my serial number to activate, it said it could not recognize it. The license was purchased under Nitro 11, therefore I assume that is the problem. Please help. Link to comment Share on other sites More sharing options...
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