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"Occurrence of user-interacted or failed conversion" using Nitro Pro

DPP Helpdesk

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Hi Allain,

As of a week ago I have a user that cannot print a workbook using Nitro Pro 11 -

The error is "Occurrence of user-interacted or failed conversion". I tried the repair but unfortunately it did not work. I was trying to avoid an uninstall and reinstall if possible.

Thank you in advance



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Allain Umailin

Hello @DPP Helpdesk,

Thank you for reaching out to us through our Community Forums!

Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available. 

As a courtesy, could you please provide the serial number of your Nitro Pro 11?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

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