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Cannot reactivate my Nitro Pro V11 license


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Yanis KAID KASBAH
Posted

Hello, I changed my PC without first forgetting to deactivate my Nitro Pro V11 license. Activation not possible.

I went through the online deactivation portal, and here are the lines:

Serial Number : xxxxxxxx

Version : 11

Status : active

Number of Activations : 0

Number of Activations Allowed : 2

 

However, when I try to activate the software on my new PC, I get the error -23 Error License number already used

 

Can you help me please ?

  • Official Nitronaut
Posted

Hello Yanis,

Please send me the serial number so I can check.

Cheers!

Yanis KAID KASBAH
Posted

Hello Leslie, 

I just sent you the info in pm. thank you in advance

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