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Cannot reactivate my Nitro Pro V11 license


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Hello, I changed my PC without first forgetting to deactivate my Nitro Pro V11 license. Activation not possible.

I went through the online deactivation portal, and here are the lines:

Serial Number : xxxxxxxx

Version : 11

Status : active

Number of Activations : 0

Number of Activations Allowed : 2


However, when I try to activate the software on my new PC, I get the error -23 Error License number already used


Can you help me please ?

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